Terms & Conditions

Please Review Carefully as these may apply to your order or project!

Privacy Policy for Austin Block Company

At austinblockcompany.com, accessible from https:/www.austinblockcompany.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by austinblockcompany.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in austinblockcompany.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

austinblockcompany.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of austinblockcompany.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on austinblockcompany.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that austinblockcompany.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

austinblockcompany.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

austinblockcompany.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

PAYMENT TERMS

CREDIT CARD PAYMENTS

We impose a standard surcharge of 3% on the transaction amount of any and all credit card purchases, which is not greater than our cost of acceptance.

We do not surcharge debit cards, checks, or cash payments.

ORDER ACCEPTANCE POLICY

Buyer’s receipt of an electronic or other form of order confirmation does not signify acceptance of Buyer’s order, nor does it constitute confirmation of Seller’s offer to sell. All orders are accepted in State of Texas, United States. Seller reserves the right at any time after receipt of Buyer’s order to accept or decline Buyer’s order for reasonable cause including but not limited to lack of availability of products, failure by Buyer to satisfy payment terms, and/or breach by Buyer of this Agreement. If payment has been remitted for the purchase and Seller cancels Buyer’s order, Seller will issue a refund for the amount remitted. By making payment to seller in the form of, but not limited to: Money Order, Check, Cashiers Check, Credit Card, Debit Card, ACH, Wire Transfer, buyer agrees to Austin Block Company’s . Payments constitute as an order acceptance and are binding to Austin Block Company’s Terms and Conditions. By making payment to Austin Block Company buyer accepts Invoice terms, Proposal Terms, Estimate terms, Contract terms as well as terms here-in. Payments are constituted as an order acceptance.

DELIVERY

Please allow between 2-3 weeks for delivery. Delivery times may very due to things beyond control of Austin Block Company, including inclement weather, Acts of God. Austin Block Company to set the delivery dates. If Austin Block Company delivery date is postponed from customers end, then Austin Block Company may reschedule the delivery up to 30 days from the original delivery date. If delivery is required, the time of delivery of the Goods is conditioned upon (a) the date of acceptance of the Proposal; (b) Seller’s ability to secure the materials to enable Seller to meet its production requirements for both the Goods that are the subject of the Proposal and goods ordered prior to Customer’s order; and (c) delays due to strikes or other labor troubles; accidents or necessary repairs to machinery; fire, floods or other adverse weather conditions; Government regulations; acts of God; or any other causes beyond Seller’s reasonable control. Delay in delivery of any of the Goods pursuant to the foregoing shall not constitute a default under the Proposal. If delivery is included in the Proposal, unless otherwise provided in the Proposal or otherwise agreed in writing by the parties, delivery of Goods shall be F.O.B. Seller’s plant. It is understood and agreed that Seller utilizes 3rd party shippers to deliver Goods from its plant, and Seller will use commercially reasonable efforts to have the Goods delivered in accordance with Customer’s delivery schedule. Customer releases all claims arising due to any delay in delivery. Unless otherwise agreed in writing, Customer agrees to accept delivery of all or any portion of the Goods as delivered to Customer. Customer shall pay for all detention and any other carrier delay charges which do not result from the fault of Seller. All shipments are subject to applicable tariff regulations. Unless otherwise agreed in writing, delivery of the Goods shall occur, and risk of loss shall pass to Customer when the Goods are loaded onto rail car or other transportation equipment at Seller’s plant.

TIME IS OF THE ESSENCE

Product availability fluctuates based upon current supply and demand. Buyer understands he/she has 90 days from order purchase date to receive order. If buyer fails to receive order within allotted time frame, then Seller reserves the right to change original order to nearest likeliness product. Product variation is due to change significantly if order is not received within this designated time, included, but not limited to size, color, and density.

CUSTOMER UNLOADING POLICY

Austin Block Company is not responsible for unloading materials. Once the truck has arrived at the delivery location listed on the paid invoice, the customer will be allotted a 1hr grace period for unloading the purchased product(s). After the allowed unloading time $85/hr will be charged o the original form of payment once all materials have been removed successfully from trailor and/or other methods of transportation.

NATURAL STONE DISCLAIMER

REFUND POLICY

All sales final. No returns accepted. Buyer acknowledges that the above are natural stone products which may contain natural or manufacturing defects. No warranties express or implied for material or services, including merchant ability for fitness of use, or liability for consequential or compensatory damages including those arising from force nature are offered by Austin Block Company. Title transfers to Buyer upon physical shipment of product. Buyer assumes responsibility for the loss or damage during transit regardless of the carrier. Should it be necessary to enforce the terms and conditions of this agreement the Austin Block Company shall be entitled to recover all reasonable attorney’s fees and costs.

MODIFICATIONS

OWNERS RESPONSIBILITY, INSURANCE, ETC.

ADVERTISING

RIGHT TO STOP WORK AND TO WITHHOLD PAYMENT ON LABOR AND MATERIALS

If any payment is not made to Austin Block Company per the original contract, Austin Block Company shall have the right to stop work and keep the job idle until all past due progress payments are received. Austin Block Company is further excused by owner from paying any material, equipment, and/or labor suppliers or any subcontractors (herein after collectively called “suppliers), during the period that owner is in arrears in making payments to contractor for bills received during that same period. If these same “suppliers” make demand upon owner for payment, owner may make such payment on behalf of Austin Block Company and Austin Block Company shall reimburse owner for this amount at such time that owner becomes current with Austin Block Company for all past due payments. Owner is responsible to verify the true amounts owed by Austin Block Company to these same “suppliers”, prior to making payment on behalf of Austin Block Company. Owner shall not be entitled, under any circumstances, to collect as reimbursement for Austin Block Company any amount greater than that exact amount actually and truly owed by Austin Block Company to these same “supplier”, for work done or materials supplied on Owner’s job.

SURPLUS MATERIALS & SALVAGE

DELAY

Austin Block Company shall not be held responsible for any damage occasioned by delays resulting from: work done by Owner’s subcontractors, extra work, acts of owner or owner’s agent including failure of owner to make timely progress payments or payments for extra work, shortages of materials and/or labor, bad weather, fire, strike, war, governmental regulations, or any other contingencies unforeseen by Austin Block Company or beyond Austin Block Company’s reasonable control.

INDEMNITY

WARRANTY

TAXES

LIMITATION OF DAMAGES

In no event shall Austin Block Company’s liability for rejected Goods, under any circumstances, exceed the purchase price set forth in the Proposal. IN NO EVENT SHALL Austin Block Company OR ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, STOCKHOLDERS, ATTORNEYS OR AGENTS BE LIABLE TO CUSTOMER OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM OR IN CONNECTION WITH ANY CLAIM OR CAUSE OF ACTION, WHETHER BROUGHT IN CONTRACT OR IN TORT, EVEN IF Austin Block Company KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

DEFAULT

APPLICABLE LAW

The terms of this agreement shall be governed by the laws of the State of Texas, without regard to its conflicts of law provisions. The exclusive venue of any claim or dispute arising under this agreement shall be in the State or Federal District Courts of Williamson County, Texas.

SEVERABILITY

If any provision contained herein shall for any reason be held to be invalid, illegal, void or unenforceable in any respect, such provision shall be deemed modified so as to constitute a provision conforming as nearly as possible to the invalid, illegal, void or unenforceable provision while still remaining valid and enforceable and the remaining terms or provisions contained herein shall not be affected thereby.

NON-DISCLOSURE, ENTIRE AGREEMENT AND WAIVER

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